Privacy Policy

San Andreas j.d.o.o.

Grižine 43

22 000 Šibenik

OIB: 70326470335

MB: 04552245

Last updated: January 04, 2024

Introduction

Welcome to "Tours with Andreas," the trading name of San Andreas j.d.o.o. Our commitment to your privacy is integral to our service ethos. This Privacy Policy is our assurance to you that we handle your personal information with integrity and in accordance with the highest standards of privacy protection.

This policy governs the collection, use, and safeguarding of personal data obtained through tourswithandreas.com and our associated services. We value the trust you place in us and are committed to being transparent and responsible in our data practices. Should you have any inquiries regarding how we manage your personal information, please feel free to reach out to us.

Information Collection

At "Tours with Andreas," we collect different types of information based on your interaction with our website and services:

  • Website Visits: Through Google Analytics, we gather insights about your website usage to improve your browsing experience. This data is collected by Google.
  • Contact Form Submissions: When you reach out to us via our contact form, we collect your name and email, solely for the purpose of addressing your inquiry.
  • Blog Interactions: If you choose to comment on our blog, we require your name, email, and the comment itself to facilitate this feature.
  • Tour Inquiries and Bookings: For tour inquiries, basic details like the number of participants and your contact email are gathered. Should you proceed with a booking, additional information such as your full name, address, and phone number is needed to personalize your experience.
  • Payment Processing: WAll payment processing on our site is conducted through Stripe, a leading online payment platform known for its advanced security measures. Stripe specializes in safely handling sensitive financial data, ensuring that transactions are secure and reliable. We choose Stripe for its efficiency and its compliance with stringent international security standards. Please be assured, we do not store any credit or debit card information on our servers, as all payment details are securely managed by Stripe.
  • Tour Reviews: After enjoying a tour, you're welcome to leave a review. For this, we collect your name and email to authenticate the feedback.

Information Sharing

"Tours with Andreas" respects your privacy and limits the sharing of your personal data:

  • Service Providers: TWe may share necessary information with service providers like payment processors (Stripe) for tour bookings.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes or governmental requests.
  • No Unnecessary Sharing: We do not sell, rent, or otherwise share your personal information with unrelated third parties for marketing purposes.

Your trust is paramount, and we are committed to protecting the confidentiality of your data.

Data Security

At "Tours with Andreas," we prioritize the security of your personal data. We implement various security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

These measures include, but are not limited to, secure server hosting, data encryption, and regular security audits. While we strive to use commercially acceptable means to protect your personal data, we also remind users that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

User Rights

As a user of "Tours with Andreas," you have specific rights regarding your personal data:

  • Access and Review: You may request access to your personal data we hold and review it for accuracy.
  • Correction: If your information is incorrect or incomplete, you have the right to request its correction.
  • Deletion: You can request the deletion of your personal data, subject to any legal obligations we have to retain it.
  • Objections: You have the right to object to certain uses of your data, such as for direct marketing.

We respect your rights and are committed to facilitating your requests in compliance with applicable laws.

Policy Updates

"Tours with Andreas" may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We encourage users to review this policy regularly for any updates.

Significant changes will be communicated through our website or via email to our users. Your continued use of our services after any changes signifies your acceptance of these changes.

Contact Information

If you have any questions, concerns, or comments about our Privacy Policy, or if you wish to exercise your rights regarding your personal data, please feel free to contact us.

You can reach "Tours with Andreas" at [email protected] or +385 99 552 3682. We value your feedback and are committed to addressing your privacy-related inquiries promptly.